Privacy policy

Effective Date: May 6, 2026

This Privacy Policy describes how Dermify Glow ("we," "us," or "our") collects, uses, and shares information about you when you visit or make a purchase from dernifyglow.com (the "Site").

1. Information We Collect

We collect the following types of information:

Information you provide directly:

  • Name, email address, phone number, and billing/shipping address
  • Payment information (processed securely through our payment providers โ€” we do not store full card details)
  • Account login credentials (if you create an account)
  • Communications you send us (emails, support requests)

Information collected automatically:

  • IP address, browser type, and device information
  • Pages visited, time spent on the Site, and referring URLs
  • Cookies and similar tracking technologies

Information from third parties:

  • Data from payment processors (Shopify Payments, Shop Pay, Apple Pay, Google Pay)
  • Data from marketing and analytics platforms

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and receipts
  • Respond to customer service inquiries
  • Send marketing communications (only with your consent)
  • Improve our Site, products, and services
  • Comply with legal obligations and prevent fraud

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service providersย (shipping carriers, payment processors, email platforms) solely to operate our business
  • Analytics providersย (e.g., Google Analytics) to understand Site usage
  • Legal authoritiesย when required by law or to protect our rights

4. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze Site traffic. You may disable cookies through your browser settings, though some features of the Site may not function properly.

5. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Opt out of marketing communications at any time (via the unsubscribe link in emails)
  • Request data portability
  • Lodge a complaint with a data protection authority (for EU/UK residents)

California Residents (CCPA):ย You have the right to know what personal information we collect, request deletion, and opt out of the sale of your data. We do not sell personal information.

To exercise any of these rights, contact us atย support@dernifyglow.com.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

7. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong password and keep your account credentials confidential.

8. International Transfers

We ship to over 29 countries. If you are located outside the United States, your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.

9. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us atย support@dernifyglow.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions or requests:ย support@dernifyglow.comย Dermify Glow | 15421 SW 26th Ter, Miami, FL 33185, USA